FAQs

 

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Hours

Monday  11:oo am to 5:00 pm

Tuesday - Saturday 11:00 am to 8:00 pm

Sunday 11:00 am to 3:00 pm

We have reserved hours Sunday afternoons & evenings, as well as Monday evenings for Private Parties.

Do I need a reservation?

Our Candle Bar is available for groups of 4 persons or less to pour candles at any time. For groups of 5 or more persons, we encourage making a reservation ahead of time. We want your candle experience to be the best possible!

How much does it cost to make a candle?

Pricing depends on the container you choose. Our containers range from $18 to $46.

What is a Wax Poetic candle made out of?

All of our candles are made with soy wax, cotton wicks, and clean burning fragrance oils.

How many fragrances may I choose when creating a custom hand-poured candle?

You may choose up to three of any of our fragrance oils to add to your custom hand-poured candle.

What is available for purchase in-store at Wax Poetic Candle Bar?

Though our inventory and offerings may vary, we typically have for purchase our single-scent candles, our Poetic Line signature scent candles and body products, gift packs, wax melts and melters, reed diffusers, and assorted seasonal selections.

Is there a minimum/maximum number of people you require for candle pouring?

The short answer is no. Anyone can come in and create a custom hand-poured candle on the spot. If there are 5 or more in your group, you can make a reservation during open hours, or book a “Mimosa Hour” before opening. For a larger group, you have the option to book a private party. Our space is available to reserve on Sundays after 3:00 and Mondays after 5:00. We have many options available and would love to work with you to plan the perfect memorable event. Give us a call so we can plan your celebration.

If I want to take my candle home the same day, what time should I come in?

A Wax Poetic candle takes time to set after it is poured. It takes about 90 minutes from the time your candle is poured until it is ready for you to take home. We ask that you arrive 2 hours before close if you want to take your custom candle home the same day.

Monday, please arrive by 3:00 pm.

Tuesday through Saturday, please arrive by 6:00 pm.

Sunday, please arrive by 1:00 pm.


If I arrive after two hours before close can I still create a custom hand-poured candle?

Absolutely, you will just need to come back another day to pick up your candle.

We look forward to pouring with you soon.